Can I contact my sponsored child?

Yes you can! At NEPCAM, we encourage you to make contact with your sponsored child. You can:

  • email your sponsored child,
  • write a letter to your sponsored child, or
  • you can meet your sponsored child at his or her school in their relevant country.

Please read below to ensure that, before you try to contact your sponsored child, you meet our policy guidelines.

Emailing your sponsored child

If you wish to email your sponsored child you must:

  • when completing the email, clearly identify their child’s name and the sponsor’s name in capital letters in the heading. e.g. “To [NAME OF CHILD] from [NAME OF SPONSOR]”
  • forward all of your e-mails to: This email address is being protected from spambots. You need JavaScript enabled to view it. where our NEPCAM Sponsorship Coordinator will first check the content of the email before sending it to our overseas representative
  • agree that, when you are in contact with any child sponsored by NEPCAM or any child associated directly or indirectly by NEPCAM in any way, you will not provide that child, or receive from the child, any information which will allow you to contact each other either directly or indirectly.

Writing a letter to your sponsored child

If you wish to write a letter to your sponsored child you must:

  • agree to forward all of your letters to the NEPCAM Mail Distributor at 1/43 Australia Avenue, Umina, NSW, 2257,  where the content of the mail will be checked before it is delivered to the child
  • agree that, when you are in contact with any child sponsored by NEPCAM or any child associated directly or indirectly by NEPCAM in any way, you will not provide that child, or receive from the child, any information which will allow you to contact each other either directly or indirectly.

You may enclose items in the letter such as stickers and photographs of yourself and your family or you may if you wish enclose a very small information booklet or postcard for the child to read.

Please do not enclose any money. If you wish to assist the child or family by donating extra funds to them, please contact the NEPCAM Sponsorship Coordinator on: This email address is being protected from spambots. You need JavaScript enabled to view it..

Meeting your sponsored child

If you wish to meet your sponsored child, you must first contact the NEPCAM Child Protection Officer: This email address is being protected from spambots. You need JavaScript enabled to view it. for guidelines pertaining to NEPCAM’s Child Protection Policy. After contacting the CPO, you must obey all instructions provided by the CPO. The CPO will get back to you as quickly as possible and will help you with your enquiry.

What do you need to do?

NEPCAM abides by the standards set down by the Australian Council for International Development (ACFID), and we have adopted stringent screening measures to ensure that inappropriate persons are not allowed access to children associated with the organisation. Before meeting with any child sponsored by NEPCAM, all members and sponsors must: undergo an Australian Federal Police (AFP) National Police Check and have the results forwarded to the NEPCAM Child Protection Officer (please see the process below) and sign a NEPCAM Child Protection Code of Conduct (the CPO will send you a copy for you to sign)

Procedure for conducting a National Police Check

NEPCAM’s processes employ stringent screening measures to ensure that inappropriate persons are not allowed access to children associated with the organisation. These include an Australian Federal Police (AFP) National Police Check.

All personnel engaged by NEPCAM, including members of the NEPCAM management team and all sponsors who come into contact with children through the NEPCAM organisation, are required to request an AFP National Police Check (Code 28) before contact with the children takes place.

Application forms

The application form, used for all National Police Check applications, is available at the below link

National Police Check application form (PDF, 190kB)

Application completion guide

The following requirements must be met when submitting an AFP National Police Check. Failure to meet the required standards will result in the form being returned for amendment.

  • All applicants are to complete Section 4 of the form by authorising the certificate to be forwarded to:

NEPCAM (CPO)

8/6 Shinfield Avenue

St Ives New South Wales 2075

  • There is no requirement for applicants to submit to a fingerprint examination.
  • A copy of an Australian driver's licence or other acceptable identification (passport, full birth certificate, marriage certificate) must accompany the application.
  • Non photographic id is to be certified.
  • Do not send original identification documents with your application – please supply copies only.
  • Payment of the required fee should be in exact Australian Dollars only.
  • Please do NOT send cash.
  • Applications with incorrect amounts will be returned.
  • Ensure all the necessary details have been completed and the form is signed and dated.
  • Check that you meet the requirements noted above.
  • Please note Parental Consent will be required if the applicant is under 18 years of age.
  • Read the general information section in the Application form.
  • Make sure you understand the Spent Convictions Scheme and how it applies to your application.
  • Complete all sections in black pen using BLOCK LETTERS in the boxes.
  • All previous or other names by which you are known or have been formerly known, including maiden name, must be listed in full on the form or on an enclosed additional sheet.
  • Check the Date of Birth and ensure it is the correct year.
  • Please ensure that all the necessary details have been completed and the forms are signed.
  • The form must be submitted no more than three months after being signed by the applicant.
  • Mark the appropriate check boxes with a cross (X).
  • Any attachments with additional information must be signed by the applicant.
  • Do not send the Application Completion Guide to the AFP. Please retain these for your reference.
  • Ensure all paperwork, application, payment, and identification is securely attached.
  • Make the cheque or money order payable to the Australian Federal Police.
  • The cheque must be from an Australian bank or be affiliated with an Australian bank.
  • Correct payment must be included with all applications.
  • Do not include self-addressed/stamped envelopes for return of certificates. These will not be used nor returned.
  • Post all applications to:

Australian Federal Police,

Criminal Records

Locked Bag 8550

CANBERRA CITY ACT 2601

Fees

Check that you have enclosed the correct fee for a Code 28 Application

Any application received with an incorrect fee enclosed will be returned to the applicant for correction and will need to be resubmitted for processing.

Processing times

The current processing time for a routine National Police Check is approximately 15 working days from the date received by Criminal Records. Please be aware that processing times for National Police Checks may vary as the AFP is reliant on other police jurisdictions for some information.

We also recommend that you allow sufficient time for processing and return by postal services before making enquiries regarding your application.

Provision of false or misleading information

You are asked to certify that the personal information you have provided on the completed application form is correct. If it is subsequently discovered, for example as a result of a check of police records, that you have provided false or misleading information, it may be reported by the AFP.

It should be noted that the AFP does not assess or adjudicate your application but merely provides information to the prospective employer/authority to assist them in assessing your suitability.

Disputed record enquiries

If you believe the information provided on your National Police Certificate is incorrect or inaccurate in any detail please complete a Disputed record form (PDF, 41kB). If you have any additional information or documents supporting your enquiry they should be attached to enable the AFP to more accurately assess your application. AFP may require comparison fingerprints to resolve some disputes. In such instances applicants will be notified.

Privacy Statement

The Privacy Commissioner is responsible for ensuring the protection of private information relating to individuals. This includes investigating instances where information has been released improperly or incorrectly. An individual who believes the standards dealing with disclosure and use of old conviction information have been breached may apply to the Privacy Commissioner for an investigation of the matter. The telephone number is 1300 363 992.

Contact AFP

Write to......

Australian Federal Police

Criminal Records

Locked Bag 8550

CANBERRA CITY ACT 2601

Ph:(02) 6140 6502